all winners 2

Conwy Business Awards Winners 2017

Headline Sponsor

Cartrefi Conwy FINAL_Transparaent“Our vision is to provide sustainable affordable quality homes for local communities, actively encouraging the participation of everyone and respecting the needs of all”

Cartrefi Conwy is a ‘Registered Social Landlord’ with over 3700 properties throughout the county of Conwy in North Wales. Having achieved the Welsh Housing Quality Standard (WHQS), we are one of North Wales’ foremost providers of affordable, high quality homes.

Business of the Year

Sponsored by
Worldspan New Logo Final copy“To be recognised amongst our peers as Conwy Business of the Year 2016 was an amazing accolade and receiving the award was a fitting way in which to celebrate our many successes.”

“As well as clients based in the rest of the UK, Europe and further afield, we are proud of our heritage here in North Wales; we support many businesses who are local to us include the Nova Centre, Clogau Gold, CAIS, Tal Y Cafn and Great Orme Brewery, to name only a few, and winning the award has undoubtedly further raised our profile locally.”

Winner: CAIS

CAIS-Business-of-the-Year-webCAIS is a registered charity founded in Llandudno in 1976 which now operates from their Head Office in Trinity Square

The charity is one of Wales’ leading providers of personal support services, using their expertise and experience to help people overcome complex life challenges

In recent years the range of services has extended to include employment initiatives and employability programmes, peer mentoring schemes, tackling homelessness, engaging with military veterans, offenders and those with experience of mental illness.

CAIS work closely national and local government, health and criminal justice services, statutory and third sector agencies and other parties

During the 12 month to March 2017, CAIS delivered 86 contracts for commissioners

The total workforce now numbers 230 plus almost 100 active volunteers

Turnover for 2016 was a record £7.2 million

CAIS are currently developing a new set of strategic and operational plans for the next five years.

They will continue to keep the focus trained closely on new partnerships, new ways of working, and new markets and opportunities to ensure they can continue to deliver vital services to some of the most vulnerable people in Conwy and throughout Wales


Brodwaith Cyf

The Traditional Welsh Sausage Company (Edwards of Conwy)

Global Tiles Ltd

Tir Prince Leisure Group

Llaeth y Llan

Small Business of the Year

Sponsored By

FSB logo (CMYK) + Strap Bilingual (2)As experts in business, we offer our members a wide range of vital business services including advice, financial expertise, support and a powerful voice in government.

Our mission is to help smaller businesses achieve their ambitions.

We are not for profit, led by a team of our members, and exist to serve the businesses of the UK.

Winner: 3rd Space at the Great Orme Brewery

3rdSpace-Small-Business-web3rd Space at the Great Orme Brewery, set in the 100 year old Llandudno abattoir in Builder Street, is in its second year of business in 2017.

In this time it has become one of Conwy and Llandudno’s go to venues for live music, comedy, pop up restaurants, community outreach projects and much more.

Its regularly sold out nights have attracted some of the finest UK touring artists and comedians to the area and its 120 capacity venue has redefined the market place for ‘experimental’ nights out.

Set up by a small group of committed volunteers, the team now employs a regular staff base of 9 employees and hosts over 100 events a year.

3rd Space made a clear opening decision to fly or die under its own sustainability, along with committing to supporting local produce as much as possible.

This blend of enterprise, sustainability and diversification from the already strong Great Orme Brewery has proved successful in displaying how a business can be set up with minimal capital and earn its way into the hearts of local people and visitors to North Wales.

3rd Space’s marketing has been exceptional both in graphic design and social media.

This online presence coupled with positive word of mouth has proved the venue’s secret ingredient, with over 5 thousand regular visitors to its pages in just 18 months.

3rd Space continue to reinvest back into the venues ongoing development.


Tir a Mor

Cwmni Datrys Cyf,


Gemwaith Wyn Jewellery

New Business of the Year

Sponsored By


• Design, marketing and print
• English and Welsh
• From small print runs to, printing 100s of thousands of items
• State of the art design studio and World-class Heidelberg print presses


Llandudno Bike Hire

Llandudno-Bike-Hire-New-Business-webLlandudno Bike Hire was started in August 2015 by Debbie Richardson.

Debbie enjoys cycling but is not a fanatic. Whilst riding along Llandudno Promenade enjoying the wonderful location, Debbie saw a gap in the market and was inspired to start a bike hire business.

Debbie initially started as a mobile business with just six bikes.

Since October 2015 the business has been based in St Georges Place in Llandudno.

With access to the coastal path and the stunning Great Orme, Llandudno was the perfect location.

Llandudno Bike Hire offers an ‘eclectic’ range of 25 bikes – both pedal power and electric.

This range of bikes allows riders of different abilities to ride together and enjoy an epic cycling adventure.

Local residents are also hiring electric bikes to try them out before making the investment to buy one of their own. Llandudno Promenade makes an excellent test ride circuit.

Debbie promotes the business through social media and local hotels and has gained excellent reviews for her exceptional personal service.

As Debbie says, ‘The business is not just about hiring bikes, it is about providing an exceptional, personal service to anyone who would like to ride a bike’.

Llandudno Bike Hire was winner of the 2016 Conwy Business Award for Green Business of the Year.


UK Leisure Living

Gwinllan Conwy

Lawton Café Grill

The Grape to Glass

Gorjys events

Jonny Dough’s Wood Fired Pizza

Business Person of the Year

Sponsored by

bennettbrookes“It sounds a bit of a strong claim, but it’s true. We really go that extra mile to make sure our solutions are the right ones for you, after all getting the best answers to the right questions is our ethos.

We listen to you, understand your ambitions to help us to make sure that we do the best for you and your business.

Accountancy, Audit and Taxation, as well as Corporate Finance are the major strings to our bow, as well as advise and propose things that might be just that little bit different.”

Winner: Andy Ainscough – Surf Snowdonia

Andy-Ainscough-Business-Person-(not-him)-webAndy is Managing Director of Surf Snowdonia Adventure Parc which opened in 2015

Previously the Operations Director, Andy took on the position of Managing Director in 2016.

Following a high profile launch, Surf Snowdonia suffered several engineering problems – which was not an ideal beginning.

Andy’s key achievement of 2016 has been turn that less than ideal start around.

Technical issues have been overcome and maintenance programmes implemented.

Andy has also facilitated additional investment to broaden the appeal of the parc to younger families.

His PR and Marketing efforts have won back public confidence, with Surf Snowdonia being recommended by Lonely Planet as part one of the world’s top regions for 2017.

Surf Snowdonia has had television and media coverage across the UK and beyond.

As well as creating in excess of 120 jobs, the local economy benefitted from a significant supply chain trickle down via third party suppliers and contractors.

Community initiatives have included a free surf club and lifeguard training

Recent events included hosting the UK Pro Surf Tour which brought 2500 spectators to the valley.

The Christmas Market brought in 10,000 extra visitors.

Overall Surf Snowdonia have doubled their visitor forecast and have welcomed more than 150,000 to the parc.

Their next event is the Su Casa Festival which is being held on Sunday 28th May. The first time this festival has been held in North Wales.


Gareth Jones – UK Living

Paul Levy – Livetech

Adam Williams- Tir Prince Leisure Group

Marcus Copeland- Exile Sports

John Jones – Powlsons

Social Enterprise of the Year

Supported by

05 - BCC-SBW LogotypeSocial Business Wales provides intensive one-to-one support to social businesses across Wales which are looking to expand or create jobs.

Winner : Welsh Mountain Zoo

low res zoo-minThe Welsh Mountain Zoo opened in 1963 and is the only zoo in North Wales, attracting 160,000 visitors per year.

The zoo was awarded charitable status in 1983.

In 2016 the Zoo welcomed its 8 millionth visitor. The zoo appeals to all ages and works continually to attract new and repeat visitors, generating £2.1 million to the local economy each year.

The zoo is making an increasingly important contribution to the conservation and education work of zoos, nationally and world wide. It is involved in the European Breeding Programme and supports local and global conservation projects.

Conservation remains at the heart of the Zoo’s ethos and 2016 saw the birth of a number of species including rare red panda cubs and a Bactrian camel.

The zoo is committed to offering a broad range of activities and events throughout the year, particularly during the school holidays.

Visitors can become a ‘Keeper for the Day. This offers a rare insight into the zoo and provides a ‘hands on experience’ with the animals.

Last year saw the development of the Wildlife Inspiring Learning and Discovery Centre. This is a multifunctional building for use by schools, colleges, community groups and visitors.

The zoo embraces social media and currently employs 30 staff along with seasonal recruits and volunteers


The Rabbit Hole – Aberconwy Mind

Llandudno Football in the Community

Gwrych Castle Preservation Trust


Apprentice of the Year

Sponsored by

Grwp llandrillo Menai - ALL LOGOS

Inspiring success by providing excellent education and training.

Grŵp Llandrillo Menai was established in 2012 as a result of mergers between Coleg Llandrillo, Coleg Menai and Coleg Meirion-Dwyfor. It employs 2,000 staff and delivers courses to around 27,000 students, including over 1,000 higher education students, across Anglesey, Conwy, Denbighshire and Gwynedd.

The Grŵp aims to support the economy of North Wales by equipping local people with the skills and qualifications needed to ensure the competitiveness and success of the region. The Grŵp’s wide range of courses, high quality learning experiences, first-class facilities and talented staff all contribute towards the achievement of these goals.

Winner: Ffion Lloyd- Cartrefi Conwy

llow res ffion lloyd-minFfion was nominated for this award by Cartrefi Conwy

Ffion initially came to Cartrefi Conwy as a Business Administration Apprentice.

Since then Ffion has also successfully completed her Project Manager Higher Apprenticeship.

Ffion’s fantastic people skills have not gone unnoticed and she is now also working as an Employment Academy Mentor.

Ffion’s enthusiasm is infectious. She has been a fantastic mentor and advocate to Cartrefi Conwy tenants. She has also coordinated Cartrefi Conwy’s Big Day Out Project

Ffion continues to study and is an invaluable member of the team.

The judges were impressed by Ffion’s outstanding commitment to her role and ongoing studies


Matthew Hardy- NCC Home Learning

Craig Leah- Just Gents

Steve Lyall- 3rd Space@ the Great Orme Brewery

Joshua Jones- Brenig Construction

Robert Tiesteel- Innogy

Destination Conwy Tourism – Attractions and Accommodation

Sponsored By

Conwy logo

Winner : Imperial Hotel

Imperial-Attraction-and-Accommodation-webThe Imperial Hotel is an elegant four star hotel majestically positioned in the heart of Llandudno offering panoramic views across the bay.

The hotel opened its doors in 1872 and has seen many changes over the years.

A health and fitness centre was opened in 1989.

The hotel has 98 bedrooms, two restaurants and two conference and banqueting suites.

The hotel gained four start status in 2007.

This year, Chantrey Restaurant was awarded a second AA rosette for dining. This award is been achieved by only 4% of hotels in the UK.

The Imperial Hotel achieves consistently high occupancy levels with an increase year on year in turnover without lowering standards and competing in price wars.

Geoff Lofthouse has been General Manager for 36 years and looks after 42 full time staff and 60 part time staff

The hotel is a member of Considerate Hoteliers and the Green Tourism Business Scheme.

They were also awarded the Green Key Award in 2016 and have a Trip Advisor Silver Green Leaders Award.

The Imperial has embraced social media and their excellent website has led to significant increased bookings

Guest are rewarded with a Loyalty Card and regular newsletters

The management continually invest in the hotel, with the exterior recently being totally refurbished.

All of these factors make the Imperial Hotel a thriving success and a worthy winner of this award


Surf Snowdonia

Tir Prince Leisure Group

Go below

Oasis Hotel

Destination Conwy Tourism – Food and Drink

Sponsored By

Tir Prince Leisure Group - LOGO - WHITE ON BLACK

Winner : Gwinllan Conwy Ltd

Gwinllan-Conwy-Food-and-Drink-webCharlotte and her partner’s dream of owning their own vineyard started when they moved to a small holding in Llangwstenin in 2011.

In 2012 they planted the first few hundred vines. There are now over 2000 vines over three acres.

Special hybrid grape varieties have been selected to cope with the North Wales soil and climate.

Establishing a vineyard is not a short term investment.

The official opening was in May 2016 to coincide with Welsh Wine Week.

Part of the farmhouse has been renovated to provide a tasting room and shop and a base for vineyard tours

The range of wines includes white, red, rose and sparkling wine.

Charlotte had the honour of being presented to the Duchess of Cornwall at the UK Vineyard Association Reception at Clarence

The business is going from strength to strength with tours of the vineyard in high demand.

Gwinllan Wines have been featured extensively in the media as a Welsh wine producer.

Gwinllan Wines plan to plant a further 7 acres of vines to increase the production to around 35,000 bottles of wine per year.

They also plan to develop self contained luxury accommodation and convert an old farm building into a spa.

This adventurous plan will result in the need to employ up to 10 people


Gwledd Conwy Feast

Kings Head Llandudno & 3rd Space at Great Orme Brewery

3rd Space @ the Great Orme Brewery

Bodnant Food Centre

Award for Community Involvement

Sponsored by

Conwy Cynhaliol full colour-01-01

Llandudno Football in the Community

Llandudno-Football-Community-Involvement-WebLlandudno FITC began its journey in 2010. Long standing club member Dorothy Langley lead the idea of having a thriving community club working within the community using football to engage with locals.

Innovation was the key from the start.

Having a clear vision of what the club wanted to achieve helped them to gain funding and support.

Community engagement is key to the success of LFITC.

The club has Community Coaches who work in partnership with local schools, reaching over 100 a week ranging from 3 years upwards.

There is men’s, ladies, boys and girls football, together with a six a side league, which sees footfall of over 3500 through the doors on a weekly basis.

Children’s camps are held in the summer providing a safe and secure environment

In addition to the pitch the club has a superb IT/Educational suite offering education in simple basic IT to Level 3 in IT.

This year they are bidding for Active Inclusion projects which will enable them to offer employment within the club and with their partners and sponsors.

Llandudno FITC aim to bring about a positive change to the community


Santander UK Llandudno Branch

Bay Gallery

Outdoor Partnership

Brenig Construction

IT/Digital Business of the Year

Sponsored By

Welsh Government_K


Digital technology has become a standard requirement for businesses operating in the digital age.

Digital technologies such as superfast broadband, the cloud and social media are enabling businesses to compete in busy markets and accelerate business growth. However, it’s not the technology that is important, but what your business can do with it.

Superfast Business Wales is a fully-funded business support service that can help your business exploit the array of digital technologies available through access to practical advice, information and support.


Winner : Livetech

Livetech-Digital-Business-webLivetech enter their eighteenth year in business – this Summer of 2017!

Founded by Paul Levy in 2000 out of a belief that almost all business would be influenced by the web in the future, the vision is certainly taking shape!

Livetech have had an incredible year that has seen digital partnerships with local North Wales businesses achieve world recognition.

Building on the success of recent years, Livetech have opened a new co-working facility in Llandudno. The complex can be used accommodate remote working thus helping other businesses thrive and prosper.

Livetech have recently been accredited as official Google partners. The only company in the area to achieve this coveted status.

They also run regular training sessions and practical guidance for young people looking to get into the web marketing industry.

Providing first class customer service is at the heart of everything Livetech do.

A recent project has been creating a 4D visitor attraction at The Welsh Mountain Zoo. It is so realistic Livetech even recreated the smell of penguin poo!!!

Another innovative project has helped show that the Houses of Parliament are full of old fossils. Livetech created the first interactive map of fossils embedded in London’s historic buildings, including Westminster.

However, Livetech’s primary focus is on local SME’s, providing them with a platform to promote their business


Be My Bear Ltd

White Wabbit Studio

NCC Resources

The Grape to Glass


Sponsored by

Tir Prince Leisure Group - LOGO - WHITE ON BLACK


Conwy Business Centre